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Shipping policy
Order processing
In-stock orders are processed within 2–3 business days. Orders are not shipped on weekends or holidays. Delivery time is additional. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay, we will contact you via email or telephone.
Shipping destinations and rates
We do not currently ship outside of Canada and the United States.
Shipping options depend on your destination and the items in your order. The available methods and final shipping charge are shown at checkout. Some items have separate sample, studio or direct-shipping options as described below.
Canada: Standard shipping
British Columbia
| Order value (CAD) | Shipping charge (CAD) |
|---|---|
| $0.00–$75.00 | $13.90 |
| $75.01–$149.99 | $16.90 |
| $150.00 and up | Free |
Other Canadian provinces and territories
| Order value (CAD) | Shipping charge (CAD) |
|---|---|
| $1.00–$50.00 | $13.90 |
| $50.01–$100.00 | $16.90 |
| $100.01–$149.99 | $21.90 |
| $150.00 and up | Free |
Canada: Expedited shipping
British Columbia
| Order value (CAD) | Shipping charge (CAD) |
|---|---|
| $0.00–$75.00 | $19.90 |
| $75.01 and up | $21.90 |
Other Canadian provinces and territories
| Order value (CAD) | Shipping charge (CAD) |
|---|---|
| $1.00–$75.00 | $19.90 |
| $75.01–$149.99 | $21.90 |
Only the shipping methods available for your address and order will appear at checkout. Processing time is separate from delivery time.
United States
Available shipping methods and charges for United States orders are shown at checkout.
Free pickup in Kelowna
Free store pickup is available at The Movement Boutique, 2331A Enterprise Way, Kelowna, BC V1X 7E1. Choose store pickup from the available checkout options.
Free studio collection
Free collection is available at Balance studio in Penticton and Gift of Dance studio in Osoyoos. These options are open to all customers. Select the appropriate studio collection option at checkout and contact us for the next studio delivery.
Studio-specific preorders may have their own delivery instructions and order deadlines. Follow the information in your studio portal.
Rhinestone samples
Rhinestone sample cards and sample stones have separate shipping options shown at checkout. Free sample shipping applies where offered at checkout.
Rac n Roll direct shipping
The Rac n Roll Garment Bag is not available in store and ships directly to you. Its listed price includes shipping. Check the product listing for availability.
Preorders and seasonal orders
Preorders and seasonal competition orders follow the estimated timing shown on the product listing or in the studio portal. Contact us if you need timing confirmed before ordering. The 2–3 business-day processing time above applies to in-stock orders.
Questions about your order
Email info@themovementkelowna.com or call 778-363-1199 if you need help choosing a shipping or collection option.
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